Browse all support articles inside CloudOne Toolkit v2.
Question:CloudOne crashes on 32 bit Windows OS after the system history records are shown Solution: Be sure you've installed Visual C++ Redistributable for Visual Studio 2012 x86 Use the link below to download...
To Create a Custom Scan Profile: 1. To create a new custom scan, click the New Custom Scan button. 2. Enter a name for the custom scan and then select scan locations. 3. Next, click the Advanced button. Select the...
To create a custom Stress Test script: 1. Launch WinStress Test 2. Click Diagnostics 3. Click Custom Setup 4. The script menu will appear. Now select a category, then subcategory and finally select/configure test...
To Scan for Malware: 1. Launch the Malware Scanner option from CloudOne. 2. On the main window, select a scan option: Quick Scan This option will perform the following: - Scan all files - Scan boot sectors - Scan for...
As a technician, having the ability to quickly access and identify the Microsoft Windows 10 product key is very important. Today's branded systems such as Dell, Lenovo and HP embed the Windows product key in the UEFI...
Have you tried the CloudOne Multi-point Assessment yet? This tool is great for maximizing up-sell opportunities while a customer’s PC is in your care. What is the Multi-Point Assessment? The CloudOne Toolkit comes with...
Technicians know time directly correlates to money. If you’re wasting time with manual and tedious processes then you’re also losing money. With PC Optimizer, we help you save time to maximize money. PC Optimizer was...
Question: HOW TO: Launch CloudOne from CLI Solution: As of version 2.18.808, CloudOne Toolkit is now capable of launching several tasks from the CLI (Command Line Interface). The syntax below with examples...
One of several tasks on a service technician list of “to-dos” is to rid of junk files, reclaiming valuable disk space for the customer. The difficulty in this is trying to locate the junk, quickly. That's where the disk...
There are two transfer methods available, Network Connection Transfer and External Storage Transfer. This article explains the External Storage Transfer Mode. Using the External Storage Transfer Mode to Backup External...
There are two transfer methods available, Network Connection Transfer and External Storage Transfer. This article explains the Network Connection Transfer Using the Network Connection Transfer Mode Network Connection...
Question: Integration: How to auto-deploy CloudOne with LogMeIn Rescue? Solution: Follow the two part process below to setup and deploy CloudOne with LMI Rescue. One Time Setup: 1. The Admin will need to log into the...
Question: What is the difference between CloudOne v1 and CloudOne v2 Toolkits? Solution: CloudOne v1 USB Toolkit CloudOne v1 Toolkit is a portable USB based toolkit that technicians create using any generic USB hardware...
Question: How to run the CloudOne Toolkit v2? Answer: To run the CloudOne Toolkit: 1. Download the CloudOne Toolkit from the CloudOne portal: http://www.uxd.com/cloudone 2. Launch the CloudOne self extracting exe...
Question: Which CloudOne package should I use for Remote Support? Solution: We recommend you download the CloudOne v2 Toolkit (BareBones/UXCloudOne-StandAlone_v2.17.xxx) on remote clients. This will allow you to...
CloudOne - Automated Service Bot Overview We've automated the most common maintenance services to provide a single one-click service. Once the service completes, a professional customer-friendly report will be...
Question: How to Use the Disk Analyzer? Answer: Disk Analyzer is designed to help identify files that are currently taking space on the computer and allow the technician to easily archive or delete to reclaim disk...
