Browse all support articles inside CloudOne Managed Customer.
Managed Customer Managed Customer function provides basic manage services capabilities designed to generate recurring business back to your repair shop. Installing the CloudOne Managed Service Agent on a end customer’s...
To download the CloudOne Managed Customer Agent: Click the INSTALLL AGENT button Save the file to the client machine Launch the .MSI file downloaded Follow the onscreen instructions Upon completion of setup, the...
Once the CloudOne Managed Customer Agent is installed, a technician may view the machine status from the CloudOne Managed Customer dashboard. To view status on a device: Login to the CloudOne portal Click Managed...
When the CloudOne Managed Customer Agent has been installed on a device, it will immediately begin to monitor for issues and notify both the CloudOne dashboard and the customer if any issues are detected. The end...
