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Drive Self Test - DST Error - aka SMART Self Test Fail

QuickTech Self Boot (PC)FAQsUpdated 9/25/2019

QUESTION:

What is a Drive Self Test - DST Error - aka SMART Self Test Fail?

 

SOLUTION:

The drive will present a “diagnostic failed” condition through the self-tests results value of the diagnostic log page if a functional failure is encountered during DST.

The channel and servo parameters are not modified to test the drive more stringently, and the number of retries are not reduced. All retries and recovery processes are enabled during the test. If data is recoverable, no failure condition will be reported regardless of the number of retries required to recover the data.

The following conditions are considered DST failure conditions:

• Seek error after retries are exhausted

• Track-follow error after retries are exhausted

• Read error after retries are exhausted

• Write error after retries are exhausted

Recovered errors will not be reported as diagnostic failure