Question:
Which CloudOne Toolkit should I use, v1 or v2?
Solution:
Below is a cheat sheet separated by Toolkit version:
Use CloudOne v1 USB Toolkit for:
| Bootable Deep Scanning of Malware |
Boot directly to the USB |
| Bootable Offline Diagnostics | Boot directly to the USB Run the Diagnostic Option |
| In-Home Service w/o Internet Access | In Windows OS, insert CloudOne Toolkit USB Run CloudOne.exe |
Use CloudOne v2 USB Toolkit for:
| Visually Confirming Customer Symptoms | Select System Event Calendar |
| Performing Automated Service | Select the Automated Service Bot |
| Performing a Multi-Point Assessment | Select Multi-Point Assessment |
| PC Optimization / Tune-Up | Select PC Optimizer |
| Quick Scanning of Malware | Select Malware Scanner |
| Quick Hardware Diagnostics | Select script from Hardware Diagnostics |
| Stress Testing Hardware | Select script from Stress Test |
| Reclaiming Maximum Disk Space | Select Disk Analyzer |
| Remote Clients | Download or copy and paste the CloudOne Toolkit to the remote client and run tools as needed |